Shipping policy
SHIPPING & DELIVERY POLICY
Last updated: October 19, 2026
Thank you for shopping with The Imperfekt Corner, a House of A’MOUR brand. Please review the information below so you know what to expect when ordering physical, custom, digital, or dropshipped products from our store.
ORDER PROCESSING
Processing times vary depending on the type of product ordered.
CUSTOM & PERSONALIZED PRODUCTS
Custom and personalized products are created specifically for you after your order is submitted.
Please allow approximately 7–10 business days for custom order processing unless a different timeframe is stated on the product page or communicated to you.
Processing time is separate from shipping/transit time.
If you need a custom item by a particular date, please contact us BEFORE placing your order to determine whether your requested timeframe may be accommodated.
Rush requests are not guaranteed.
PHYSICAL PRODUCTS
Processing times for non-custom physical merchandise may vary by product.
Once an order has been processed and shipped, available tracking information will generally be sent to the email address provided during checkout.
THE DENIM SPOT & DROPSHIPPED PRODUCTS
Certain products, including products offered through The Denim Spot, are fulfilled and shipped directly by third-party suppliers.
Because these products are shipped by outside fulfillment partners:
• Processing and delivery times may differ from our custom products.
• The shipping carrier may vary depending on the supplier and destination.
• Dropshipped products may arrive separately from other items in the same order.
• Tracking information may be provided after the supplier processes and ships the order.
• Supplier processing and shipping times may vary.
Please allow the estimated processing and delivery timeframe shown on the applicable product listing or provided with your order.
Orders containing both The Imperfekt Corner products and dropshipped products may arrive in separate packages and at different times.
SHIPPING CARRIERS
Depending on the product, supplier, and destination, orders may be shipped through USPS, UPS, FedEx, DHL, or another available carrier or fulfillment service.
We do not guarantee that every order will be shipped using a particular carrier unless specifically stated.
SHIPPING & DELIVERY ESTIMATES
Shipping and delivery dates are estimates and are not guaranteed unless specifically stated otherwise.
Delivery times may be affected by carrier delays, weather, holidays, high-volume periods, supplier delays, or other circumstances outside our reasonable control.
Once an order has been transferred to the shipping carrier, transit and delivery are subject to the carrier's operations.
TRACKING
When tracking is available, tracking information will generally be sent to the email address provided during checkout after the order ships.
Please make sure your email address is entered correctly when placing your order.
DIGITAL PRODUCTS
Digital products are delivered electronically and DO NOT require physical shipping.
Digital products may include PNG files, digital artwork, prompt packs, guides, workbooks, AI resources, toolkits, and other downloadable or electronically delivered products.
Delivery instructions, download information, or access details may be provided by email, through the order confirmation process, or through the digital-delivery service used for the product.
If you experience a legitimate problem accessing a purchased digital product, please contact us for assistance.
SHIPPING ADDRESSES
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please carefully review your shipping information before submitting your order.
If you notice an address error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered production, fulfillment, or shipment.
We are not responsible for delivery problems resulting from an incorrect or incomplete address provided by the customer, except where otherwise required by applicable law.
LOST, DELAYED OR MISSING PACKAGES
If tracking shows that your order is delayed, please allow the carrier reasonable time to complete delivery.
If you believe your package has been lost, please contact us and/or the applicable shipping carrier so the issue can be reviewed.
A shipping delay does not automatically qualify an order for a refund.
DAMAGED OR INCORRECT ORDERS
If your physical order arrives damaged, defective, or materially different from what you ordered, contact us within 3 business days of delivery.
Please include your order number, a description of the issue, and clear photographs of the product and packaging when applicable.
Please refer to our Return & Refund Policy for additional information.
SEPARATE SHIPMENTS
Some orders may be shipped in more than one package.
Receiving one part of your order does not necessarily mean the remaining items are missing. Custom products, ready-made merchandise, and dropshipped products may be processed and shipped separately.
CONTACT US
If you have questions about shipping, delivery, or the status of an order, please contact:
The Imperfekt Corner
A House of A’MOUR brand
Email: shequila@myhouseofamour.com